[Resolved]  Tripgateway.in — Not received of assured gift or money refund offer samsung galaxy s6 edge plus mobile if i bye there holiday package worth 8999

Address: Tapi, Gujarat, 394651
Website: www.tripgateway.in

Tripgateway.in — Selling holiday package in the name of assured gift fraud


Salesman calling from [protected] by saying his name as Mr Sandip Tripathi that my name has been selected by agency from IRCTC online computerise ticket and tripgateway is offering assured gift samsung galaxy 6edge plus mobile if i bye there holiday package worth Rs.8999/=.I had made online payment onbehalf of TRKOCITY HOLIDAY CONSULTANT PVT.LTD.sum of Rs.8999/=.My transaction ID was[protected].
My suspecpecion of fraud he said as per govt rules all calls r recorded n on belief i had paid amount..latter on they started deviating from there statment nd hence i requested for refund by mail.
But since that date I have sent several E-mail and talked on lanline no.-[protected] but they are giving only verbal assurance regarding your gift will be delivered shortly & docat will be generated and details will posted via E-mail to you .Hence i am requested to your good office to resolve my complaint either they deliver offer samsung galaxy 6edge plus 64 GB mobile or refund my Payment Rs.8999/=.

pkporwal
E-mail [protected]@gmail.com


pramod porwal
Mon, Jan 25, 2016 at 12:05 AM
To: Customer Helpdesk
Reply | Reply to all | Forward | Print | Delete | Show original

Dear sandip tripathi ji,
i have received voucher noTG-1174.As you have
committed after VOUCHER noTG-1174 you will despatch samsung galaxy s6
edge plus mobile .So please deliver samsung galaxy s6 edge plus mobile
at your earliest.
Our conversation on 09/01/2016 recorded with in which you had
committed that your name is selected for samsung galaxy s6 edge plus
mobile for receiving this you have to buy Tripgateway asia package.
I have fulfill all the requirement as per your guideline pl deliver
Samsung galaxy s6 edge plus mobile 64 GB memory at the earliest.
thanks.
from, :-
pramod kumar porwal, c-9/8, kaps town ship.anumala, tapi( Gujarat)-394651.


[protected] Forwarded message[protected]
From: pramod porwal
Date: Mon, 11 Jan 2016 18:20:58 +0530
Subject: Re: !!! Confirmation Mail !!!
To: Customer Helpdesk

accepted this holiday package.
with regards.

from,
pramod kumar porwal, c-9/8, kaps town ship.anumala, tapi

On 1/11/16, Customer Helpdesk wrote:
Dear Mr. Pramod Kumar Porwal,


Thank you for choosing a wonderful holiday package of 4N/5D Kindly refer
below for the package details .


- This Offer is valid for 04 persons.
- The offer is a promotional offer which will cost you only INR 8999.
- Offer stands valid for 4N/5D for India, Thailand and Malaysia along
with all the taxes.
- Offer can be utilized with our listed resort only and our resort is
increasing on daily basis.
- Resorts list are subject to up gradation.
- Split of the package is allowed for 2 nights and 03 days on one
destination and rest 02 nights and 03 days on another destination for 2
persons.
- Offer is not valid for black out period i.e. Offer cannot be utilized
between 20th Dec to 07th Jan of each year.
- Offer is non transfer able, non cancel able and non redeem able for
cash.
- Offer is valid for 01 year and validity start of the package since the
day of transaction with us.
- Offer is stand valid for accommodation only.
- Offer does not include for Meal and Transport, or any another private
services.
- For hotel booking you need to give 21-30 days prior intimation.


You will get a welcome kit from Trip Gateway with in 10 to 17 working days
in your registered mailing address with us and it will contain a booking
voucher form and for booking you need to fill the Booking voucher form and
send it back in to the given address with the help of given instructions
and call to our customer care executive.Assured Gift as per referral plan
on our website www.tripgateway.in If you have any objections or issue then
please let us know.
Note:- Please call us at +[protected]:30 am to 6:30 pm) or write to
us on [protected]@tripgateway.in for any future means of communication.
The transaction id for your purchase - *[protected]**


You may check available locations, hotels and detailed terms & conditions
at www.tripgateway.in .

Request you to please Acknowledge the email.

Looking forward to serve you



*Referral Scheme :*

Trip Gateway offers a referral scheme to his loyal customers. According to
our referral program our customer will provide us some references (name and
contact numbers of his relative or friend).

Out of them, those who purchase our package we consider them a reference
closed by our (Principal) customer.

After that we will provide a referral gift to our principal customer who
gave us references and they purchase our packages.


Our referral scheme is:


*No. of references closed Referral gift*


2 Travel bag or
sunglasses

5 Home Theater

8 Tablet

12 Mobile phone




*Please note : no exceptions to the above rules will be entertained. If you
have any objections or issue then please let us know within 24 hours after
receiving this mail. Otherwise, we will consider it to be acceptable by
you.*



FUTURE IF YOU MAKE PAYMENT TO OUR COMPANY REGARDING HOLIDAY PACKAGE
JUST CONFIRM BEFORE PAYMENT ON OUR CUSTOMER CARE NUMBER +[protected]
(10:30 am to 6: 30 pm) OR MAIL US [protected]@tripgateway.in.










*Thanks & Regards*
*[protected][protected]*
*Customer Help Desk*
*Tripgateway*
*Contact number : 0120=6500365*
*Email : [protected]@tripgateway.in *
*Website : www.tripgateway.in *



Organisation: Tour & travels
Owner: Rahul Sewaiwar
Owner Address: C 56/5 1st floor maintec Sector 62 Noida
Owner City: Noida
Owner Postcode: 201301
Phone Number:[protected]
Phone Type: mobile :Delhi Bharti Airtel Ltd
Email:
Was this information helpful?
No (0)
Yes (0)
Feb 5, 2016
Complaint marked as Resolved 
NOW HAVE NO ISSUE & COMPLAINT IS RESOLVED.I AM HAPPY WITH THE COMPANY PROMPT REPLY.COMPANY E-MAIL ME & TELEPHONICALLY ME.
TripGateWay.in customer support has been notified about the posted complaint.
 
3 Comments

Comments

Dear Mr. Pramod Kumar Porwal,

We regret for the inconvenience caused to you. As per your above
mentioned complain by you against our company regarding the
package purchased by you on Name of Pramod Kumar Porwal 
dtd-09.01.2016 in favor of order ID[protected] your request is in process
and soon our customer care team will solve your complain and will get back
to you with positive feedback and for any more further assistance you
can call over customer care number[protected]/692 and you can
mail the same [protected]@tripgateway.in.


Thanks & Regards
Customer Care Helpdesk
[protected]/692
[protected]@tripgateway.in
I am also a victim of tripgateway.in. The company is real fraud, I am approaching that I want to talk to the promoter of the company some illiterate, can't speak english kind of person come on the phone stating business head, country head. Want to take this up strongly else like us many will be victim of such fraud
my email ID tech.[protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TripGateWay.in
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    196
    Pending
    0
    Resolved
    77
    TripGateWay.in Phone
    +91 12 0650 0365
    +91 12 0650 0692
    TripGateWay.in Website
    TripGateWay.in Address
    A-51, Sector 57, Noida, Uttar Pradesh, India - 201301
    View all TripGateWay.in contact information