[Resolved] Tripgateway.in — Refund of amount of 8999

rawlani79

from Mumbai, Maharashtra

Jun 1, 2016

Address: Gautam Buddh Nagar, Uttar Pradesh, 2010301

I, m tired calling the office of trip gateway, i booked a package on 23rd march
i haven't received my phone yet also not getting a refund as sold me the package on the particular hotels asked if was available the sales executive mr ravi singh promised while taking my booking
now the booking staff says they don't have tie ups with the hotels
now i have been duped and now they don't answer calls its been over a month
neither have received any phone( htc826) or my refund amount
i have written multiple emails
some of the executives don't even have the manners to speak properly to a customer
this is the 3rd complaint im writing against them
i need to know when will i get my money back
the executives don't have any answers

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Nov 4, 2016

Complaint marked as Resolved

We would like to inform you that we are going to refund your amount after 20% deduction (Cancellation, processing fee) i.e of Rs 8999 - 1799 = 7199* and you will get your refund amount within 45 working days from today (Saturday & Sunday not include). This refund is process because due to the customer is not happy with our services and apart of that your all complaint is resolved now you do not have any further issue with Trip Gateway Company. You marked few complaints on our name web sites, Please resolve/ Remove them so that we process you for further. On this same mail we need reply of Screen shots resolve complaints. Kindly acknowledge the mail so that we can proceed for further. -- Thanks & Regards ------------------------------------- Customer Help Desk Tripgateway Contact number : 0120-6500365 Email : [email protected] Website : www.tripgateway.in

TripGateWay.in customer support has been notified about the posted complaint.