[Resolved]  Tripgateway.in — Selling holiday packages.

Address: Gautam Buddh Nagar, Uttar Pradesh

Website: www.tripgateway.in

I had purchased a travel holiday package of Rs. 8999/- for Goa from www.tripgateway.in. While offering I was given a lot of assurances about how I will get a best deal and great hotel. I was also provided list of hotels on my email by their tele caller Akash all those hotels were 4 star properties, this is false advertising, then after booking I was told that I would get a hotel from the list on the website under "Resort List" which are all 3 star properties. My travel dates are 26th March to 30th march, as I had completed all the formalities well in advance & I was expecting something good, but it was disappointing the first option given to me was Maria Rosa, Sand Castle Holiday Home, Colonia jose menino hotel all these are 1 star resorts cant even call them as resorts then after some heavy crack down on them I was given option of Saiesh International which does not have any A/C rooms, then I was told to adjust. Finally I have been offered Palacio de Goa which is 2.5 star hotel, this is not as per their commitment, I am extremely dissatisfied however I have adjusted as getting refund from them will be another headache. This is a fraudulent company and does false advertising to attract clients. Very strict action should be taken against them. Beware of them.