Truecaller — number listed as spam

Website: www.truecaller.com

I have been using my current mobile number since last 10 years. Despite being a genuine person my number has been listed as 'spam' by 17 people on truecaller. I have attempted unlisting my number from truecaller numerous times (https://www.truecaller.com/unlist) but nothing happened - even after several months o[censored]nlisting attempts.

I then lodged an official complaint with truecaller but they are saying that they cannot do anything. Since then i have had multiple e-mail conversations with them but they are not ready to pay any heed to my requests.

This is really frustrating that a genuine and non-spam number is listed as spam and when i try unlisting, nothing happens. My number is still there in truecaller database despite removing my account, deleting the app and clearing the cache.

This clearly a case of defaming a genuine caller and i believe that the law doesn't allow anyone to defame a genuine person without any substance.

I would appreciate if my complaint against truecalller can be taken up seriously and a solution be provided. I'm an india citizen who pays tax and has all the documents which prove that i'm a genuine person, and not a fraud/spam.
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Aug 28, 2017
Updated by _ravibhatt_
My phone number is [protected]

 
2 Comments

Comments

my number shows me 20 people have reported me as a spammer, what could be the reason,
Cannot unlist phone number from truecaller as it is shown as error 404 page not found.truecaller is need to be banned, because of serious privacy concerns . there is no way the problem can be resolved

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