Ttd Online Booking — Ttd ticket failed but amount not received

Hi Sir/Madam,

My name is Madhusudhana Rao. I have booked a ticket for TTD E-special entry dharshan on 21th September 2022 for 6 members Rs 1800 One Transaction got failed and i did not receive the ticket details to my email or to my ttd account and Got failed

But the money was deducted from my Phone pay with transaction id T2209210909448707662165 and UTR No.[protected] .I called customer care and informed the same about this and they told its failure from Merchant Site(TTD).
Booking I'd IDJ[protected]

So please refund my amount Rs 1800 to my phone pay account for my unsuccessful transaction and for your reference unsuccessful transaction detail are mentioned Above

Thanks,
B Madhusudhana Rao