| Address: Sunil TVS Near Pandey School, Basti Uttar Pradesh |
Dear Sir
Today I visited to the workshop of Sunil TVS Basti (U.P.) for the service of my Scooty Pep+ at 09.44 AM. Job card was created at that time. There was some other problems like brake cable change, brake shoe change and mileage check. I waited till 12.45 PM to start the service of my Scooty. When mechanic became free I requested him to do service and resolve all problems of my scooty . He talked me very rudely and told to me that come tomorrow, I can not resolve these problems today. He refused to do service today. After that I complain to manager about his behavior. But manager also supported him and told me to come tomorrow. I told him when I had informed you regarding all the problems of my scooty in the morning at the time of job card creation why you don't tell me that you will not resolve my problems today. Now after 3 hours you are telling me that I should come tomorrow.
After that I purchased brake cable, brake shoe and other parts required for service and went to market to a mechanic. He resolved all my problems within 2 hours but mechanic of TVS workshop refused to do service of my scooty by today. While it takes hardly 2 hours to do complete service.
I request you to do needful and lodge my complaint against the workshop of Sunil Agencies (TVS) Basti Uttar Pradesh.
I have attached the screenshot of message received at the time of job card creation.
Reg No of my scooty is UP 51 AK 5767
Waiting for your positive response.
Thank you
Regards
Jitendra Kumar Pandey
Basti
Mob [protected]/ [protected]
Was this information helpful? | 
Post your Comment