Uber India — charges of cancellation

Address:Indore, Madhya Pradesh, 452001

Dear sir,

I am totoally dissatisfied with uber service as i have been charged the amount of cancellation around four times and all the times it is cancelled due to driver problem or due to luggage with us

On 1/07/17 it made the booking with uber in ahmedbad for railway station the driver refused to carry the luggage and told he will charge for the same so we cancel the ride. It is not our fault sir, your driver dont know who to treat with the client. Further the same issue arise in jaipur also. One time i had made the booking with uber by mistake due to network issue the uber site did not work in the mean while i had booked another cab and later on the earlier ride was confirmed and i had been again charged with the fine.
I request you to please refund my amount as i am using uber frequently and in different cities of india. It is the hard earned money of the people lease do not collect unneccesary without providing services. Please look into the matter and take the action as early as possible.

Trip details of cancellation
01/07/17 ahmedabad cancellation charges 57.75/-
16/06/17 indore cancellation charges 50/-
12/10/16 jaipur cancellation charges 80/-

If my amount is not refunded that is deducted due to your negligence i and my family members will stop using uber and will delete the app. Please refund our hard earned money that you are charging from customers on account of cancellation
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