Uber India — complaint regarding overcharged and driver unsafe behaviour

Dear uber team

I am a user of a uber services, but last sunday when i use uber services it was most pathetic and horrified experinced of my life.

I had taken the uber from dnd flyway as your car had been punctured.

The driver names was pradeep and using the hundai axcent. He stop car for about 10 mins and first deduct the taxes. And i had paid rs 211 from dnd flyway to bikanerwala sector 18 noida. Is this ok?

1st time i feel scared and not to use the uber as i was with the family and the driver was behaving like anything and fi nally returning me rs 11 from the bill

Is this kind of world class services you are providing. I am afraid that you are loosing your credibility and services if you are proving this kind of services, i had been over charged and even as per my prior booking driver didn't turned out

So is these are the customer faults.

I have other option to use my services like ola. Jugnu and my local cab guys where i feel safe and the fare is fair enough

Tc
Umesh
[protected]
Jalwayu vihar, noida
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