Uber India — Constant cancellations after accepting a ride

This is to bring to your notice that, while customers are unfairly charged for cancellation there is no provision in your app to charge those drivers who accept to give a ride and cancel in the last minute when the customer is in dire need of a ride . Why the bias? Your drivers need to be charged too for unfairly cancelling in the last minute and wasting our time. I am highly disappointed with Uber drivers. They are unreliable. They call after accepting a customers request and then decide whether or not they want to give the ride. Jungle laws! Please rectify this before you lose customers to such shenanigans