Uber India — Driver cancelled the trip and money was not refunded

Address: Vikaspuri

I had booked a cab from Jagriti enclave to Vikaspuri and selected a card payment. The total was deducted from my credit card. When we sat in the cab, the driver started saying he needed cash and we need to cancel this trip and give him cash. We kept telling our money is deducted and he said it will be refunded back. Due to his aggressive tone we were forced to pay him cash and the money from credit card was never refunded back even though he cancelled it.