Uber India — Driver refused to travel

Hi,

I am Devika Sonam from Gurgaon. I have booked uber for myself on 4th Jan 2022 at around 7:15 pm from Army Hospital (R&R) to Essel Towers. Uber driver called me and asked whom are you going to pay, to myself or Uber. I told, i am going to pay to Uber.

He told I am not coming to pick you up. When i told i will complaint, he was so rude that he told you can complaint to anyone and no one can do anything.

His credentials
Vehicle Number: HR55AF5590
Vehicle Make: White Maruti Suzuki Dzire
Name: Devesh

If this is attitude o[censored]ber driver then it's difficult for customers to trust uber. I request a strict action to be taken and acknowledged back.