Uber India — Drivers non co operation and consumer harassment

Website: uber india

Booked a car from N GV, Kormongala to Basvangudi Bangalore UBER confirmed that vehicle Maruti Suzuki Swift Dzire with Driver name Pradeep arriving in 7 min. then he called and asked destination of drop and i told Basvangudi, then he did not tell anything and did not come nor took my repeated calls . I messaged him that you are not coming and playing with me. Then after waiting more than 45 min, Then any how i reached my destination with some alternate arrangement . Then when I saw my Uber app i found another vehicle messaging me reached then started callling i messaged i donot require now you see my time of booking and go. i am not going to cancel from my side and pay penalty, which i have done earlier many times without my fault. then he started calling me and told me to cancel. But i did not agree and i find another vehicle and another Driver reaching in 11 min. i messaged him do not come i do not require and phone got switched off as there was no charge. why these tricks drivers are playing and why consumer is not having an option to cancel without penalty if driver is at fault and not responding for hours together.
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uber India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    5907
    Pending
    0
    Resolved
    182
    View all Uber India contact information