I took one right on 25th December and the fair was around 111 for which I already paid 536 instead of 111 only because of of the bill was generated 536 including 425 pending from last 3 years, I paid totally 536 in cash to the driver now I am concerned about 425 pending that amount was already paid in 2018 through my wallet 370 and rest 75 in cash that I have been requesting to reverse 425 back to my wallet.
After raising the concern got 150 balance in my wallet instead of 425 that I paid extra.
Again on next day 27th December Second incidents happened the same 150 deducted from my wallet and still showing 248 due for my last trip where I had already paid 536 in cash I don't understand why it's happening with uber. I have been charged 425 twice first I paid on 25th unnecessary again it has been charged and showing due in my wallet and app.
I have been complaining since 25th did not get any resolution only one time I had received 150 in my wallet against 425 it was again detected and sowing in pending for my last trip.
Please reverse my balance 425 in wallet and keep every payment green/paid which have already been paid if you want can connect with driver as well if not please provide me the way how can I escalate the issue to the next level or the upper level as it's a worst experience for me ever. Otherwise I will have to escalate/spread this issue to the social media and can fight for it. In case of any clarification can call me on [protected]. Was this information helpful? |
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