Uber India — Levying charges without providing services

Address: Shop No, 20, Ring Rd, B5 Block, Sarojini Nagar Market, Safdarjung Enclave, Gurugram, Delhi 120008

I was charged Rs. 285 for not even taking a ride. I was at the T3 Delhi airport when I booked an uber. The driver had started the ride before reaching my pick up point. When I check the uber application on my phone, the driver was headed towards the opposite direction while I was still waiting at the airport to be picked up. When I stopped the ride on my phone app, I was charged Rs 285 for not even taking a ride. Their customer care is not addressing the problem as well, hence reaching out here.