Uber India — my driver didn't cross my location and asked me to come to a different location

Address: Kolkata, West Bengal

I had booked a uber pool.. My driver crossed my location. I waved at him but he didn't stop. When i tried calling him his phone came busy. When he at last picked the call he asked us to come to a different location of 10 mins walk. When i told him he started arguing and then told us to get to that another location and he would be waiting as i was running towards the other location he cancelled the ride now i have to pay the cancellation fee when the fault was the drivers.
Was this information helpful?
No (0)
Yes (0)
Uber India customer support has been notified about the posted complaint.
 
2 Comments

Comments

I have booked uber bpl station to BAIRAGARH veh no mp04CL2506 JITENDRA after ten minutes driver called me and decline to come and said out for cancell of booking when I cancel chgs are coming please remove the chgs and provide best service for next time
I have booked uberpool from 51 ganesh chandra avenue kol 13 but driver himself cancelled the trip without any reason why should i pay additional rs47 in my next trip driver should be suspended for his behavior car alto lasr four digits 6584.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uber India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    5907
    Pending
    0
    Resolved
    182
    View all Uber India contact information