Uber India — Package not delivered

I had booked Uber package delivery service on 18 January 2022. The driver has picked up the goods amounting to INR 12, 000 from the location but did not deliver the goods to me. The driver has stolen the goods and has switched off his phone. Uber India has 0 reliability and it is impossible to reach them as they don't have any number and they provide general replies on email. Highly disappointed with Uber. Please do not book this service.