I had taken a ride from Kempegowda international airport to RBI staff quarters . The estimated fare was Rs 998/- and I had opted for payment through Google pay. However, between the ride the driver insisted for paying the diesel charge of Rs.953/- on petrol pump through Google pay citing that he did not have money to pay and told that he will deduct the same amount from final fare. The remaining Rs.45/- was paid in cash to the driver on reaching the destination.
However, still there is pending charge of Rs 898/- shown on the app for the same ride even after paying Rs 998/- to the driver (Rs.953/- through Google pay at the petrol pump and Rs.45/- in cash to the driver)
PFA screenshot of Rs. 953/- paid at the petrol pump.
You are requested to kindly look into the matter as soon as possible as this type of behaviour is not expected from Uber drivers.
Regards
Madhura Rane
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