Uber India — Refund not made

Address: Chandigarh, India

Already cleared.

It is not a matter of just Rs 163/- that I had paid twice (Cash to the Driver as well as Through Paytm Wallet afterwards for clearing the entry in your system), but a matter of Professional Ethics.

Thank You very much for Not paying a heed to a Customer Complaint.

I must say that it is very Poor Customer Service, I had experienced with UBER.
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We’re sorry to hear about the experience you’ve described, Rohit.

Currently we’re unable to refund any amount for this trip.

We recommend that you always carry enough change if the selected payment method for your trip is cash .

To avoid similar issues in the future, we suggest paying your driver as per their green screen at the end of the trip. and to take trips using non-cash payment methods.

That said, we've made a note of your feedback on our point-based model which will help us take necessary actions on the driver partner's profile.

We appreciate your understanding.

Sent by Uber on Sunday, October 17, 2021 at 1:37:37 AM
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Rohit Pant
Mon, 18 Oct, 09:31 (7 days ago)
to Uber

Dear Uber Team,

Greetings of the day!

Please note that I had paid it twice, once it had been paid in cash to the driver, and the next day, I had to pay it through my Paytm wallet as the payment was still pending.

In order to run a business successfully and keep it growing, Transparency & Professional Ethics is a Must.

Please look into the matter and arrange to make a refund ASAP.

With Best Regards,

Pt. Rohit Pant (Jyotishacharya)
(B.Tech., MBA, CLP, GDMM, LMFMHC, D.I.Tech., PGDIA, ADIEM, CQM, CFL, CGL, MIA, LMIIMM, LTMIAF, IAAA, AAA, PTMIAF)
Chief Astrologer - Shree Dus Mahavidya Jyotish,
#1167, Universal Enclave, Sector 48 B,
Chandigarh - 160047, India.
Mobile (WhatsApp): +91 [protected]
E-mail: [protected]@gmail.com; [protected]@gmail.com