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I myself Khundrakpam Dhiren is from Manipur and everytime I went outside of my state I used to hire only Uber taxi through the mobile app. It is because I trust your services during my previous rides in different parts of India. Yesterday at about 8 a.m., as usual I tried to hire a ride from a location in Guwahati city to Guwahati Airport. The driver(Harjit Bharali) of the Uber cab called on me and asked me that he is not ready to go online and instead he opted for going offline with higher fare. I talked for a while with the driver but he insisted me for going in offline only and ultimately I cancelled the trip and took another option. This is the first case I encountered with an Uber cab. Now I decided not to take on Uber at least in Guwahati city. Their service in Guwahati is hopeless and not trustworthy enough. I request the Uber control office to look into the matter and try to solve such issues
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