| Address: | Dhule, Maharashtra, 424001 |
| Website: | help.uber.com |
This is to lodge a complaint against uber services
V drs amita and dr rajesh ranade were travelling to mumbai airport from goa
On 24th august around 9pm v hired uber cab at domestic airport from p7 parking lot to go to dadar railway station
The driver name was mr pankaj, his phone no is [protected]
On reaching dadar station v left the taxi and decided to hire other taxi to go to cst station
While leaving uber car v left one of our haversack full of important goods in uber taxi
On reaching cst v realised this and immediately tried to contact mr pankaj
He accepted that our bag is in his car and despite our repeated requests to deliver our bag to either cst or dadar railway station he refused and stated he was travelling in opp direction towards ghatcopar and will courier our bag next day
Which he failed to do so
Next day he gave reasons that he fell asleep and could not send the bag back
After that he is not responding to our any call or message
V r genuinely disturbed as v know our important and costly belongings are there in the cab
This is highest form of negligenceby a company of internationrepute like uber
V r highly disappointed with your services as v have already registered complaiwith uber india and they called back and assured v will get our bag back in 72 hrs
No follow up since then by uber
No bag has reached us till now
I request out o take cognigence of our complaint seriously so that our bag reaches us safely
Otw v will be left with no option other that to reach to consumer court
Hoping an early and sincere follow up from you
Your uber driver is arriving now, please be ready at your pickup location.
Toyota etios
Mh03bc4366.
Driver number
[protected]
Track here
This is the message v received from uber on 24th for your reference
Aggreieved
Dr rajesh and dr amita ranade
Dhule
[protected]
[protected]
Pl no 87
Arpan
Vaibhav nagar
Dhule 424001
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