Uber India — Taken Double Payment for trip

I commutted from Kakkanad to Ernakulam north railway station via uber...rs 215 was deducted from my uber cash...driver told that he didn't receive the amount...so I had to pay via Gpay for an amount of Rs 226 including 11 Rs which was given to me by uber as discount. Uber customer service is unreachable...kindly make necessary arrangements for refund of 226 Rs