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Uber India — uber cab driver misbehavior with my grandmother as she is old lady

I HaeE Booked A TRIP ON 17/08/2017 at 8.30pm the trip was from shiva temple nimboliadda Hyderabad to west maredpally as he was unable to pickup from the pickup point as he was unable locate the location in the google map while arrival time also he has left my grand mother before the location and scolding us in bad word as i am advocate if there no action in this complaint then i will lodge a case in the consumer forum
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