Uber India — Uber drivers cancellation of trips

Hi - I have been using Uber in India for a long time, however past few months uber is the worst experience with cab services. Every time we book a cab, the driver will accept the booking, call immediately ask where is the drop of destination and then ask us if we can cancel it, if we don’t cancel the ride, they would make us wait for 20 to 30 mins and then the driver will cancel the ride and another driver will get assigned who would follow the same way of cancelling the ride. I am wondering i[censored]ber really knows about this issue or they are ruled by these unruly drivers. I[censored]ber cannot manage such services they should not be providing such services with OPT and unable to manage their drivers.