Uber India — Uber forcing me to pay double for my trip

Trip which was taken on Uber, I paid in cash to Uber auto which I booked as my automatic payment did not work that time. Instead of removing that pending amount now Uber is forcing me to clear the amount which is extra over and above the cash payment I already did to that Uber Auto driver.

Because of which I am not even able to book ride now and they want me to pay double for my one trip which is ridiculous.

Regards
Manjari