Uber India — unprofessional behaviour of the driver

Address: Kolkata, West Bengal
Website: help.uber.com

Booked a cab on 8th sep'[protected]@ 01:59pm but the driver could not reach me till 02:33pm. When booked the app showed in 10 min uber will reach me. After a long wait i tried to contact the driver (As he did not) & he told me, he was waiting for me near & coming in a short while. But could not reach as well. Finally after wasting half an hour for this driver i cancelled the trip. Missed my train due to such an unprofessional service.
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Uber India customer support has been notified about the posted complaint.
Sep 04, 2017
Mohit madan's response
Why you cancel my ride without information driver canceled my ride please inform us vehicle no is rj14 td 7624 
My no is [protected]
 
2 Comments

Comments

I have been using uber service after fed up with ola and your drivers are doing same thing which is not appropriate. From last three times drivers refused to come, and because of this our precious times get wasted. This kind of approach will be detrimental to your business. Henceforth, I won't be using your service.
Jayesh Goswami
Why you cancel my ride without information driver canceled my ride please inform us vehicle no is rj14 td 7624
My no is [protected]

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