Address: J-6/117, First Floor, Rajouri Garden, New Delhi-110027 |
Dear Uber,
I relied and booked Uber cab from Rohini to Rajouri Garden, New Delhi on dated 21st March 00.15 am. The driver reached on time with his un-maintaned noisy and dirty car i.e. Maruti Swift Dezire. I was travelling with my family. He was not even ready to turn-on the AC but later he did with difficulty. His car broke down with in 200 to 300 mtrs of distance and he left us at night on the road. He was asking for money which we didn't used but even we faced harassment. Me and my family faced too much difficulty reaching back home late at night.
I am now even unable to register a complaint for this issue on the application and the application also demanding Rs.91 from me. It's not the issue of Rs.91 but it's the issue of customer's complaint addressal which is lacking in Uber.
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