Uber India — Wrong deduction without providing service

Uber cab was schedule for Tuesday, Dec 14, 03:45 AM from Hotel Retreat to Borivili West, Mumbai. The Uber driver never reported at the destination and no Cab service was provided by Uber.

Despite not providing any service by Uber, Uber deducted Rs. 20 vide transaction # P[protected] from my e-wallet. As the journey was in wee hours of Dec 14, I had to hire a private cab in emergency and had to pay exorbitant fare.