Uber India — wrongly overcharged for uber pool 1 seat as per fare shown

Address:

Kolkata, West Bengal, 700016

My mobile number is+91 [protected]. I have been duped twice by uber after showing fares on app.
On 19/8/2017 i had booked an uberpool for 1 seat. The fare it showed me was rs. 39 but wen my trip ended i was made to pay rs.93. How can my fare change if i had booked an uberpool fr 1 person. I had to pay 54 extra. Wen i complained in the app, they refused return of extra charged money.

Again today when i booked an ubergo, it showed me a fare of rs.59 but when i got down it charged me 104. I had not directed or changed the route. It was as per the driver discretion and his app. However i was made to pay rs.45 extra.

Would request you to kindly update ur app before blaming customer's to double check the fares before booking. I am a regular rider in both ola n uber and hav never faced such humiliating nd taunting remarks by customer care. I fail to understand wat an international company o[censored]ber stature frauding with customer by duping them of money.

Thanks
Md shirazuddin
[protected]
[protected]@gmail.com