UGVCL — huge corruption

Address: Ahmedabad, Gujarat, 382330

Website: www.ugvcl.com

Whenever my bill generates they add 200 to 300 extra rs to it, saying that someone else got loan by purchasing (Government providing bulbs). I didn't purchased any thing like that. They are saying someone else bought that on my bill. How is this system works how can they allow anyone to do that without identity conformation? Or is there any step taken by ugvcl operators? Many o[censored]s get this problem so it is a very serious matter of black money and curruption