Ultimate Teen Patti — payment got deducted without getting the chips

Address: 400081

Sir while buying the chips, money have been deducted but i have not received any chips, there was no message for failure for transaction. I have received message from sbi cards that 1400 rs have been deducted by ultimate teen patti.
Transaction date : 09th august 2017
Transaction time : 1530 hrs

Kindly look into this matter and resolve the issue...
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I purchase of 224cr chips of 1000/- rs amount has been debited from my account and I didn't get chips dated 9/1/19 plss do some thing my mail id is [protected]@gmail.com
I pay 500 rs for chips.payment cut from my account.they don't given chips.please send my money back or give me chips.

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