[Resolved]  Uninor — Amount deducted showing roaming of SIM between UP East & UP West after one year use of SIM in UP East.

Address: Kanpur, Uttar Pradesh

I recharged for Rs. 100 on 24 July 2015 and Rs.57 on 7th Aug 2015 for netpack. But my amount deducted when checked on 9 Aug. I did not make such call due to which deducts the entire amount and also have rate cutter plan. Then I talked to the customer care, they told me that your SIM is from UP West and you are in UP East so the amount is deducted in roaming. As per I was told that there is no roaming between UP East & UP West, and I am using the SIM more than one year in UP East but no roaming deducted so far. So why the amount is deducted showing roaming( as told by customer care). Please look at the matter. As I am not using the SIM further till you resolve the issue.