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United Bank Of India [UBI] — Money is debited from the senders account but has not credited to my account

Respected madam/sir
on 7th august my relative has send me 2000 rupees to @pytes via CRED but has not been credited in my account. It is very inconvinient to regain that money as it is not our issue. Please resolve it
TXN:[protected]
Do the needful
Thank you
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