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Universal Travels Complaints & Reviews

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Updated: Jun 7, 2024
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Universal Travels reviews & complaints page 6

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S
Shravan@hac
from Jayamkondacholapuram, Tamil Nadu
Oct 21, 2016
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Regarding late

Address: Coimbatore, Tamil Nadu, 641031
Website: Universal travels

Yesterday i booked from coimbatore to neyveli they told the bus timing be 10.30 but the seats are not filled they are roaming gandhipuram for about 1 hr for filling tickets, if we ask they are saying that aftr filling the bus only we will go .. Worst travels and then they haulted it for more than 30 mins in salem and 30 mins some tea shop and its new driver who don't even know the route roaming here and there and asking some people and they...
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kiran joy
from Thiruvananthapuram, Kerala
Oct 9, 2016
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Bus service

Address: Pondicherry, Puducherry, 605107
Website: www.google.co.in/url?sa=t&source=web&rct=j&url=www.universaltravels.in/&ved=0

Providing Very bad bus service with waiting up to 3hrs in Coimbatore for no reason just waiting for travellers to get out the bus so that he can return. Took almost 13hrs from Pondicherry to Coimbatore and extra 3hrs in Coimbatore. Inappropriate behaviour of the bus crew when asked about the reason. I booked it through redbud . The government or the complaint board is taking a blind eye to these complaints . With these numerous complaints...
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L
logonmadhan
from Delhi, Delhi
Sep 4, 2016
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Cheaters in chennai

Address: 600001
Website: Universal Travels

Booked ac bus in chennai...wheras it should reach guindy by 7.30 am wheras it reaces by 9 am...that too non ac..bus looks like a town bus..please do not travel in this bus. Waste of money...sucha cheeting travels in chennai.
Also bus authorities not attending the calls and once we see them they are not responding properly. They are using bad words to their customers. They are not giving basic respect as well. Please dont prefer this...
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S
shankar Paramashivam
Aug 16, 2016
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Misbehaviour & collected additional one ticket amount

Address: Pondicherry, Puducherry, 605001

We have traveled from tirunelveli to pondy dated on 15th august. I was travelled with my wife & kids (Upper bearth). At the time of travelling your person arquie with us for taking additional one ticket for my child (Less than five years) compulsory... Him self & ktc nagar agency lady was misbehaviour infront of all passenger and collect the amount of rs 500/- without issuing ticket.. He ordered to sit the seat number 14, this seat also lady...
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R
raja7610
from Chennai, Tamil Nadu
Jul 14, 2016
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Very bad bus service

Address: Bangalore, Karnataka, 560098

Universal travels — worst service

I booked a ticket for a travel from chennai to trivandrum on 13/07/16 by a scania multiaxle bus. the bus was scheduled to leave from koyambedu by 10.30 pm trivandrum reaching time is 8.30am but still not reached trivandrum, was continuosly driving without breakfast. no second driver. how serious universal travel is about the safety...


Very bad bus service...
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D
dina1
from Mumbai, Maharashtra
May 27, 2016
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Worst service

Address: Chennai, Tamil Nadu, 600026

I booked a ticket for a travel from Chennai to Mayiladuthurai on 26/05/16 by a Volvo Multiaxle bus. The bus was scheduled to leave from koyambedu by 11.05 pm and we were waiting including families and kids in the road in Koyambedu and the office looks exactly like a work shop. No seats for passengers and passengers are standing hours together on the road in mid night from 10.15 pm to 12.20 am. The bus came by 12.05 am and departed by 12.20...
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R
Roshmani
from Bengaluru, Karnataka
May 27, 2016
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Money not yet refunded

I have booked a ticket from chidambaram to chennai dated 2nd May 2016 in universal travels. Due to last minute update as bus break down, i am not able to cancel the ticket in redbus. I arranged my journey somehow on that day. when i contacted the travels regarding the cancellation of ticket and refund, i was informed that money get refunded after 3 days. I contacted many times regarding the refund, but i didnot get any proper response. br...
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F
flyjavid
from Lalganj, Bihar
May 9, 2016
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Delayed bus and no response

Address: Chennai, Tamil Nadu, 600107
Website: universaltravels.in/site/unisite/index.jsp

Dear sir

This is my ticket for today's journey

- redbus mticket -
Chennai to pondicherry
Tj[protected]
Uni1493437
Universal travels
06:30 am may 9, 2016
32 (M)
Rs.538.7

Guindysubwayindianbankatmcorner [protected]
Guindysubwayindianbankatmcorner [protected]
Guindysubwayindianbankatmcorner [protected]
[protected]
— br...
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Address: Chennai, Tamil Nadu, 600091

I have booked 3 ticket's in universel travels seat # 20, 21, 22 the bus route was from chennai to sirkali and the boarding time in guindy thri vee ka bus stop chennai was 11.40 pm but the bus came by 12.50 and the condition of the bus was very worst. I was not able digest that very famous travels like universel is having this type of buses in their queue.

The bus was breakdown for 7 hours near kalpakkam and they have arranged...
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S
Saran23
from Bengaluru, Karnataka
Apr 18, 2016
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Vehicle (py-02-k-4496) is running to bangalore with out permit

Address: 560100
Website: www.Consumercomplaints.in

Universal travels is running this bus py-02-k-4496 to bangalore from karaikal with out permit.

On 17th apr'16, i was travelling in this bus

1. First of all the bus reached virudhachalam 2 hr's late.
2. When we reached hosur @ 7.15 am we are all asked to get down and board another bus as there is no permit to run the bus to bangalore (But the ticket was booked and charged as final destination as bangalore).br...
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M
Meyyammai
from Mumbai, Maharashtra
Mar 14, 2016
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Bus timings & dirty bus

Address: 600061
Website: Universal Travels

Very very worst travels. Please dont book. I booked ticket from kumbakonam to chennai. Bus timings is 11.30PM. But the bus came by 2 AM.

With my small kid i stand outside. Not for my self there is 50 & more peoples were stand on the way. No response. Nothing. ...

Universal Travells ... Its not universla Travels its dubakur travels...nasty travels...
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J
jayagopi
from Chennai, Tamil Nadu
Mar 5, 2016
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Worst staff behaviour

Address: Cuddalore, Tamil Nadu, 608602

I have booked ticked from Bangalore to Chidambaram. I am waiting for more than 2 hours, I have asked frequently the operator, after that they said bus already left from here, because they changed the buses, I didn't aware of that, the staff increase his voice also...
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J
johny0507
from Vijayawada, Andhra Pradesh
Jan 19, 2016
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Stupid service

Address: 629157
Website: www.universaltravels.in

On 17.01.2015 i have booked on universal travels from nagercoil to neyveli but atlast these has said that bus wont go to neyveli and they asked us to get down on trichy at 2.30 am... Very very very worst service i have ever seen... First i must kick the of the website busindia......
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Address: 600107
Website: universaltravels.in

Very very worst customer service and poor response from their staff. i had an official trip from chennai - velankanni - chennai. I usually prefer only sleeper AC bus. As my plan was in last min, only universal travels bus was available. form chennai the bus starting time was 11 but they make us to wait till 11.40. No bedsheets, no pillow provided for AC sleeper bus. Return also I booked in same universal travels. 11.01.2016, 9.15 pm is...
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V
vasanthilamaran
from Mumbai, Maharashtra
Dec 30, 2015
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Worst Bus condition

Address: Chennai, Tamil Nadu, 600053
Website: Www.universaltravels.com

Hi, I am traveling from Chennai to nagapattinam now, bus condition is very very worst . charging point is not working . screen is damaged. Attender behavior is very rude. My seat no : b10, bus time :10:45pm.date;[protected].contact no : [protected].am going to submit a complaint information act . universal travels....
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N
NarayananKrishnaswamy
from Palghat, Kerala
Dec 25, 2015
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Bus held by rto and breaking up the journey in the middle

Website: www.universaltravels.com

I happened to book in the Universal Travels to ravel from Pondicherry to Palakkad for the jounery on 23.12.2015. The bus started late though it was scheduled for departure by 7.30 p.m.. On the way the bus was loaded with parcels here and there. After reaching Vridhachalam by 1.00 a.m. on 24.12.2015 RTO made a surprise check up. Upon checking it was revealed tat the bus has not taken permit to run. Also the driving licence of the driver was...
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Ravikumar Gunasekaran
from Chennai, Tamil Nadu
Dec 15, 2015
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Worst customer care service - always late - worst drivers and executives - bad bus conditions - swappings

Address: 600001
Website: universaltravels.in

Few facts about Universal Travels and Services (UTS): I have travelled in UTS from Chennai to Karaikal and vice versa many times. I used to book in this bus at the last minute when there s no seats available in other bus services and in train. That is I don’t have any other options. In many such travels I face many issues. Not all UTS services are bad, I have travelled from Karaikal to Bangalore and vice versa when I worked in Bangalore....
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Address: Chennai, Tamil Nadu, 600047

I have booked ticket from kottaipattinam To Chennai (ECR way) for 10th Nov (Diwali day). Bus time is 8.15pm but bus arrived by 9.30pm and driver said sit in any seat which is free we will shift you to the actual bus shortly which seems its not a actual bus i booked. The are picking up all routes in one bus. few passengers are standing.

After 1 hour travel they have shifted to another one bus. The bus condition is too worst....
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L
Lijojose
from Chennai, Tamil Nadu
Nov 7, 2015
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Not adhering to timings.

Address: 613001
Website: Consumer complaints

I booked 2 tickets to Coimbatore from Tanjore for a Universal Travels bus scheduled for 11.00 pm. The bus did not come even by 1.30 am. When I tried to call the given numbers but did not get any property response. They left us stranded on the street in the middle of the night....
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A
Aaron Dinesh
Oct 21, 2015
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Late

Address: Coimbatore, Tamil Nadu, 641014
Website: Universaltravels.in

Sir I booked a sleeper class but the travel agent called me on the morning and said sleeper bus has been cancelled so will have to avail semi sleeper and when i agreed to it they don't show up at the said time. I had tp wait more than 2 hours. I need necessary action against them...
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