University Of Madras — didn't received provisional certificate yet

Sir,
My immigration process is stuck due to my provisional certificate which i haven't received yet.

I am unable to reach out even as no one is receiving the phone calls. I stay in kolkata, so i can't even reach out the university physically to get information.

Please help its big urgent for me.

For reference am attaching my course completion certificate.

Name :- deepam chakraborty
Register no / enrollment no. :- x1uca95006
Center no:- 0301
Mobile:- [protected]
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