UP Roadways — misbehavior of conductor

Address: Lucknow

I had a bad experience with conductor of bus no up78fn5859 on 13 april 2019 from kasmiri gate new delhi to roorkee.

I was occupying seat no 10. There was a vacant seat without any number in front of seat not 10_11. The conductor of the bus forced me to leave seat no 10 stating that it's his (Conductor) seat and in the front seat which has no back rest was given to me. The bus was over crowded.

I am enclosing photo graphs of the bus for your perusal please.

Let me know the outcome of my complaint.
Image