UP Roadways — Non credit of amount to open card

Address: Bijnor, Uttar Pradesh, 246701

Respected sir,
I have done online recharge of rs 500 on 31/03/2017 to my open card number bjrbj[protected] the amount of topup is reflecting rs 600 but in actual the same amount is not credited to my card please look into the matter and help me out.

Travel details of mar 2017 is pasted below.

Card transaction detail
Card id : bjrbj[protected] name : vishal agarwal
Dob :[protected]
Last closing balance : 1825.0
Available last transaction date :[protected]:45:17
Date particular (S) opening balance (A) topups (B) usage (C) balance (A+b-c)
[protected]:40:04 bijnor to moradabad 959 0 91 868
[protected]:51:03 bijnor to meerut 868 0 78 790
[protected]:46:52 sorabget to agra i. S. B. T 790 0 227 563
[protected]:57:52 agra to meerut 563 0 220 343
[protected]:31:03 card renewal 343 600 0 943
[protected]:48:20 bijnor to meerut 943 0 78 865
[protected]:45:57 meerut to kaushambi 865 0 55 810
[protected]:04:01 kaushambi to meerut 810 0 55 755
[protected]:38:26 meerut to bijnor 755 0 78 677
[protected]:54:05 bijnor to meerut 677 0 78 599
[protected]:23:21 sohrabgate to agra 599 0 222 377
[protected]:38:07 hapur to agra i. S. B. T 377 0 197 180
[protected]:11:29 meerut to bijnor 102 0 77 25
[protected]:44:34 card renewal 1825 600 0 1825
[protected]:45:17 card renewal 25 1800 0 1825
Note : last 15 transaction details are available here up to 72 hours.