Urbanic — No update on my delivery even after 2 weeks of placing the order

Urbanic — No update on my delivery even after 2 weeks of placing the order

N Nandini Amin Jul 6, 2021 Jan 29, 2023 This thread was updated on Jan 29, 2023

My order Id is[protected]. I placed an order on the 22nd of june and today it's 6th July and still no tracking number of my parcel has been shared with me. According to the order shipment, I was supposed to get my order by the 5th of july but there's no update on my parcel. I have prepaid my order and I bought it from my first salary ever, so it's really sad to see that this is their customer care. Please send me my tracking details. I wanted to order more clothing but this app seems real fishy now. I really hope I get my parcel. Was this information helpful? No (4) Yes (78)

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Comments

Gurkarman Kaur

Jun 8, 2022

I have not received my order from urbainy yet. They are showing that ofd lock is applied and shipment attempted wrong address. Neither they called me once. I want that order urgently. It's my first order from urbanic and the experience is getting worse day by day. Please help me out in receiving my order as I need it urgently.
Thank you

Keyya's reply, Aug 18, 2022

Same thing happened to me, literally my first order & I couldn't even get it on time neither they called or asked anything but marked ofd lock on the order. Ridiculous.

Yanggg

Nov 27, 2022

I placed an order on 11th November and today it is 27th November and i can't track my order because it's not showing tracking Id and not showing any updates of the order too. It's literally paused.

Manvi Khare

Jan 29, 2023

I am literally crying right now, i have ordered two dresses from urbanic on 18thjan for my birthday which is on 31st January. Their service is soo poor, I'm done with this app . My first and last experience, don't buy anything from here, there are terrible in their service. They ruined my special day . Today is 29th and it shows that my order is still dispatching. God knows when will I recieve those dresses, I'm gonna cancel my orders right now . In this short period i cannot even go anywhere to find a good dress and explore the other apps.