[Resolved]  Indane Gas Agency, Pooja Gas — NON DELIVERY OF REFILL CYLINDER

Address: Ernakulam, Kerala

I had booked Indane LPG cylinder on 08 Nov 2012. Booking number is 339140. On 05 Dec 2012, I go a SMS that cash memo 2037 was generated and the cylinder would be delivered shortly. But on very next day i.e. on 06 Dec 2012 at 4.58 PM, I got a message that my booking was cancelled. I was in the apartment without going out expecting the cylinder to be delivered. But the cylinder was not delivered on 06 Dec 2012. On enquiry, I was told that when the cylinder was brought to the apartment no one was available. This is totally false. Apartment security personnel also confirmed that there was no delivery from Indane on 06 Dec 2012. This type of incident is being repeated by the deliverer of the agency POOJA GAS for the third time in this year in my case.
Intention of the gas cylinder deliverer is not known, to make such false reports. It is possible that he could sell the cylinder to prospective buyers at a higher price, and get the profit.
I request you to kindly take appropriate action to solve this repeated failure of delivery of the cylinder to me.