[Resolved]  Indane Gas, Madhu Gas Agency — Connection status not provided

Address: East Delhi, Delhi

Hi,

I went to Madhu Gas Agency on which supplies Indane LPG gas cylinders on 4th of September 2012. I applied for a new connection and they provided the application slip (tracking number: [protected]).

But till now, 8th December 2012, I have not received any communication from either the agency or the company (IOL). Today I went to the agency and they said that they can't do anything about it and we just have to wait for a communication from the company to come. Then we called Indane customer care. They passed the buck to the dealer saying that the dealer would answer that query.

I would like to know that why I am being kept in dark about the status of my connection for so long? As a consumer, why am I prohibited from accessing a necessity as basic as cooking gas.