[Resolved]  Via.com — fake bus details

Website: Via.com

I have book the ticket through via.com from chennai to cherthala,
""pnr no - your tickets 1. Chennai-cherthala on fri, 10 may, 2019, pnr: 64mubz4y, ticket no: ubs112214, via ref: fmnlb324pa37e, travels: universal bus (Ubs), boarding point: thiruvanmiyur, landmark: thiruvanmiyur, phone: [protected], boarding time: 09:50 pm, seats: 3, for 1. Emmanuel""

But this was an fake bus i have waited for this from 9.30 to 1200 clk and i contacted the universal bus as they are saying that there is no bus service from chennai to cherthala and forward the tickets to them they said u have been cheated they don't have any bus on this service.
I have lost my money and my time and i studied in chennai was not able to catch the train or bus further.
Please do the need full and ban this kind of fake online booking site
Was this information helpful?
No (0)
Yes (1)
Aug 13, 2021
Complaint marked as Resolved 
Via.com / Flightraja Travels customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2021
Via.com / Flightraja Travels Customer Care's response
we have shared your details to the concerned department.
 
1 Comment

Comments

My pnr is DDC12P, In this I had cancelled my one side trip of BLR-RPR.I wants to know when will I get my refunded money.

I want about this quicklyp

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Via.com / Flightraja Travels
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    488
    Pending
    19
    Resolved
    305
    Via.com / Flightraja Travels Phone
    +91 80 6781 8181
    +91 80 4043 3000 [Corp Office]
    Via.com / Flightraja Travels Address
    Magnolia, Block B, Level 4, Manyata Embassy Business Park, Outer Ring Road, Nagwara, Bangalore, Karnataka, India - 560045
    View all Via.com / Flightraja Travels contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR