| Address: 335/A, Padmani Niwas, Kumbhartoli old bagadganj, Nagpur, Nagpur, Maharashtra, 440008 |
Today I had worst experience with via.com. I had never ever experienced such a worst service like this from any other websites. On 18th of June I booked the bus from Allahabad to Nagpur through via.com for 19th June. The money was transferred from my bank to via.com and also via.com send me the message in which they given me the reference number ( FMNLB33GYT9HZ ) and provide information regarding name of bus and its timing and the seats.
But on the next day when my family members for whom I booked the seats reached to the bus stop they said that they don't have any tickets booked for them.
When I called to the customer care no. they said that the tickets were not booked because of some technical issues.
I said to them that one of the passenger is senior citizens. And if the tickets were not booked then why via.com accepted the money from me and why don't they send me any message or email regarding the non confirmation of tickets, not even they refunded my money.
The customer care no. With whom I talked was so arrogant and he just ended the talks by just saying do whatever you want we will not help you.
So worst experience. I will never ever will use this site in future and also I will suggest to all my friends and relatives to never ever use via.com
The last thing I want to say is that, plz do refund of my money quickly if you have any shame or else I have to go to consumer forum. Was this information helpful? | 
Journey Date : 6/7/19
The PNR No:ID68GF
I have cancelled this ticket
But till now Refund Amount has NOT been credited to my Account.
Kindly do the needful.