| Address: New Delhi, Delhi, 110008 | | Website: www.via.com |
Dear sir/madam,
This is bring in your notice that on 10/10/2018 i have booked ticket for yerevan (Aremenia). From new delhi to yerevan for my three friends. But unfortunately ticket was not done but the amount got instantly deducted from my account. I have booked the ticket through my sbi debit card (Visa). When i have contacted to your customer care number the via.com representative told me it will be resolved within 48hrs. Otherwise it will take 10-15 days of time and for this regards the representive advice me to contact my bank atm section. Yesterday i have been to my bank. But they were not showing any possibility to refund this amount. The atm section in charge told me that this is not our service bench but the company itself. I really got pissed off after going through his staright forward statement. Kindly check the details below
Thank you for using your sbi debit card 459xx5294 for a purchase worth rs63479.7 on pos via90 at via txn#[protected]. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]
Booking reference number: fmnaf2uiwgzoh.
Please do the needful.
Thanking you in your most regards
Warm regards,
Mohammed wasim.
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