[Resolved] Via.com / Flightraja Travels — cancellation of ticket and refund of money
K
K N Murthy 2005
from Bengaluru, Karnataka
Address:
Malleshwaram, 560003
Booked ticket to delhi on 10th may 2019 though via.com booking ref fmnaa324fc2cj for 29th june 2019 by indigo. Airline booking ref was cc2ygv. There was some confusion about timing of the flight. When contacted, your customer care staff directed me to contact the airline office. I contacted them and on their advice cancelled the previous booking and re-booked the ticket vide pnr xi4zgw. Rebooking was done with three hours of the first booking. The airline promised me full refund which they did the next day and sent me emails. Till today (16th may) your office has not returned the money to my account. Please see that it is refunded immediately.
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Aug 13, 2021
Complaint marked as Resolved
Via.com / Flightraja Travels customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2021
Via.com / Flightraja Travels Customer Care's response The refund is processed to the same mode of payment
Kindly check with the concerned bank.
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