[Resolved] Via.com / Flightraja Travels — Complaining about refund for my airtickets booked through via.com

nagraj bhat

Oct 10, 2020

Address: MG road, Banglore

Website: via.com

Nagraj Bhat
Oct 10, 2020

I booked my flight through via.com on. 05-Mar-2020 for a flight on 19th April 2020 my flight got cancelled due to covid situation.I thought all my money (amount 7, 228.00 INR) is safe in credit shell of respective airline(Indigo).But I got to know that indigo refund money to via.com and I didn't have any information on that.

Now I am not able to contact via, All the number available on web not reachable and I need to reschedule my trip.

Please refund my money asap I am facing a lot of issue for this.

Credit invoice no.: KA2202104AA18564

Flight PNR: XWVG9X

Original Invoice Number: KA1192003CK97468

Mob:[protected]
Mail id: bhat.[protected]@gmail.com

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Aug 6, 2021

Complaint marked as Resolved

Via.com / Flightraja Travels customer support has been notified about the posted complaint.

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Comments

Via.com / Flightraja Travels Customer Care

from Noida, Uttar Pradesh

Mar 23, 2021

Verified Support

The refund is processed to the same mode of payment
Kindly check with the concerned bank.

1. 05/03 15:05 - XXXX-XXXX-XXXX-2648 - Charge - Amount: 6298 - Transaction id: [protected] - Transaction Successful(CAPTURED)
2. 12/10 10:41 - XXXX-XXXX-XXXX-2648 - Refund - Amount: 5858 - Transaction id: [protected] - Transaction Successful(CAPTURED)