[Resolved]  Via.com / Flightraja Travels — fraudulent booking app! avoid via.com at all cost!

Do not use via.com! Two weeks ago i tried to book ticket via this website and it took one hour processing the ticket only to finally said "no ticket is available".

My credit card was subsequently charged for the ticket i didn't get. When i asked to process the refund, i need to send multiple emails over the 2-weeks span to ask for refund. Today is the 16th day since i made the purchase, and my refund hasn't come.

This website makes money out of the false transaction. It cheats on customers. Avoid via.com at all cost!
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Via.com / Flightraja Travels customer support has been notified about the posted complaint.
Complaint comments 

Comments

It's been more than a month, my flight got cancelled due to operational exigencies. Via.com hasn't refunded the amount though the airlines have sent it to them. We are not able to contact the authorities of via.com
Kindly share your via booking reference id .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Via.com / Flightraja Travels
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    488
    Pending
    19
    Resolved
    305
    Via.com / Flightraja Travels Phone
    +91 80 6781 8181
    +91 80 4043 3000 [Corp Office]
    Via.com / Flightraja Travels Address
    Magnolia, Block B, Level 4, Manyata Embassy Business Park, Outer Ring Road, Nagwara, Bangalore, Karnataka, India - 560045
    View all Via.com / Flightraja Travels contact information