[Resolved] Via.com / Flightraja Travels — fraudulent booking app! avoid via.com at all cost!

[Resolved] Via.com / Flightraja Travels — fraudulent booking app! avoid via.com at all cost!

C Chrissa Feb 28, 2019

Do not use via.com! Two weeks ago i tried to book ticket via this website and it took one hour processing the ticket only to finally said "no ticket is available". My credit card was subsequently charged for the ticket i didn't get. When i asked to process the refund, i need to send multiple emails over the 2-weeks span to ask for refund. Today is the 16th day since i made the purchase, and my refund hasn't come. This website makes money out of the false transaction. It cheats on customers. Avoid via.com at all cost! Was this information helpful? No (0) Yes (0)
Aug 7, 2021 Complaint marked as Resolved Via.com / Flightraja Travels customer support has been notified about the posted complaint.
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Comments

Haripriya venkat

from Dharapuram, Tamil Nadu

Mar 20, 2019

It's been more than a month, my flight got cancelled due to operational exigencies. Via.com hasn't refunded the amount though the airlines have sent it to them. We are not able to contact the authorities of via.com

Via.com / Flightraja Travels Customer Care

from Noida, Uttar Pradesh

Mar 25, 2021

Verified Support

Kindly share your via booking reference id .