[Resolved] Via.com / Flightraja Travels — Legal action to be taken against via for not refunding

[Resolved] Via.com / Flightraja Travels — Legal action to be taken against via for not refunding

I Indrajit.das Feb 19, 2021

We had booked a flight through via.com which was canceled due to the lockdown. Even after several attempts, there’s no response from via for refund. Our booking details are as follows: 1.Booking reference NO : FMNLA3B2QW4W1 AIRLINE PNR: RK848G 2.Booking reference NO: FMNLA3B3CP6IK AIRLINE PNR: LLTJ7A Both the tickets are on the same date 30 MARCH, 2020 MONDAY and the same flight Indigo 6E-427. I have even sent mail but there was no response. If I dont receive any response from it within a week then I'll be taking LEGAL ACTION under Criminal Act 420 . My contact details are : [protected], [protected] Was this information helpful? No (0) Yes (0)
Aug 5, 2021 Complaint marked as Resolved Via.com / Flightraja Travels customer support has been notified about the posted complaint.
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Via.com / Flightraja Travels Customer Care

from Noida, Uttar Pradesh

Mar 23, 2021

Verified Support

Dear Guest,

With reference to your refund for the booking reference id FMNLA3B2QW4W1, refund is processed to your same mode of payment.

1. 27/02 19:46 - XXXX-XXXX-XXXX-2376 - Charge - Amount: 16476 - Transaction id: [protected] - Transaction Successful(CAPTURED)
2. 21/07 20:20 - XXXX-XXXX-XXXX-2376 - Refund - Amount: 15396 - Transaction id: [protected] - Transaction Successful(CAPTURED)

FMNLA3B3CP6IK

Payment Details:
1. 28/02 12:52 - XXXX-XXXX-XXXX-2376 - Charge - Amount: 3667 - Transaction id: [protected] - Transaction Successful(CAPTURED)
2. 07/01 18:09 - XXXX-XXXX-XXXX-2376 - Refund - Amount: 3397 - Transaction id: [protected] - Transaction Successful(CAPTURED)

Kindly cross check with you concerned bank with the transaction id .