[Resolved]  Via.com / Flightraja Travels — Money not refunded after flight cancelled. SG240 ON 24 NOV 2020

Dear sir / madam,

my flight SG 240 on 24 Nov 2020 has got cancelled. But still i have not received the money back. i have booked the ticket using via.com.

Also i have sent mail to via customer care on 29/11/2020. received no reply.

nobody received the call given as customer care no.

ticket and relevant mail has been attached for your reference.

Thanks & Regards
Santanu Debnath
[protected]
[protected]@yahoo.co.in
+3 photos
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Via.com / Flightraja Travels customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2021
Via.com / Flightraja Travels Customer Care's response
As checked the pnr is cancelled with the airlines but the refund is still not process from the airlines to the airlines kindly contact airlines for the same.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Via.com / Flightraja Travels
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    488
    Pending
    19
    Resolved
    305
    Via.com / Flightraja Travels Phone
    +91 80 6781 8181
    +91 80 4043 3000 [Corp Office]
    Via.com / Flightraja Travels Address
    Magnolia, Block B, Level 4, Manyata Embassy Business Park, Outer Ring Road, Nagwara, Bangalore, Karnataka, India - 560045
    View all Via.com / Flightraja Travels contact information