[Resolved] Via.com / Flightraja Travels — No credit shell utilization

[Resolved] Via.com / Flightraja Travels — No credit shell utilization

S subham chhetri Nov 3, 2020

My name is Subham Chhetri, i booked a ticket on march 25 earlier this year which was obviously cancelled due to covid -19. But it was said that i could use that amount for new flight bookings. But now the company is answering call and responding regarding the credit shell i have . PNR: JG3Q8X REFRENCE NO-FMNLA3BR6E0Q8 CONTACT NO-[protected] Can you please help me regarding this matter as my money is stuck and the company is not helping at all. I would like you check into this matter Was this information helpful? No (0) Yes (0)
Aug 9, 2021 Complaint marked as Resolved Via.com / Flightraja Travels customer support has been notified about the posted complaint.
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Via.com / Flightraja Travels Customer Care

from Noida, Uttar Pradesh

Mar 23, 2021

Verified Support

The refund is processed to the same mode of payment
Kindly check with the concerned bank.
Payment Details:
1. 21/03 13:35 - XXXX-XXXX-XXXX-7062 - Charge - Amount: 8111 - Transaction id: [protected] - Transaction Successful(CAPTURED)
2. 28/01 10:47 - XXXX-XXXX-XXXX-7062 - Refund - Amount: 7841 - Transaction id: [protected] - Transaction Successful(CAPTURED)