[Resolved] Via.com / Flightraja Travels — no response on refund status for cancelled booking due to covid-19

[Resolved] Via.com / Flightraja Travels — no response on refund status for cancelled booking due to covid-19

M mfp038 May 22, 2020

Via.com booking id: fmnsg105tvzvob / cebupacific booking no: f8wq4t. Contacted the airline for the cancelled trip and they have confirmed the full refund has been processed back to the agency via.com. Have sent an email to via.com and there has been no response or decency to acknowledge the email. Please provide status on refund Was this information helpful? No (0) Yes (0)
Aug 7, 2021 Complaint marked as Resolved Via.com / Flightraja Travels customer support has been notified about the posted complaint.
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mfp038

May 22, 2020

Via.com booking id: FMNSG105TVZVOB / SCOOT booking no: F8WQ4T. Contacted the airline for the cancelled trip and they have confirmed the refund has been processed back to the agency via.com. Have sent an email to via.com and there has been no response or decency to acknowledge the email. Please provide status on refund

Via.com / Flightraja Travels Customer Care

from Noida, Uttar Pradesh

Mar 24, 2021

Verified Support

We have shared your details to the concern team they will guide you on the same.