Via.com / Flightraja Travels — non refund of cancelled ticket for booking ref fmnaa3c6s390u

Via.com / Flightraja Travels — non refund of cancelled ticket for booking ref fmnaa3c6s390u

K kousik07 Jun 29, 2020

Dear sir, I have booked the flight for cochin to kolkata for 4th june 2020 from via. But the airlines has cancelled the flight and on contacting airasia (The airlines) they told refund has already been processed to via. I am trying to contact via for last 4-5 days on the matter but they are not bothering to reply. Please process my refund as soon as possible. Their call center no is also hoax as they are always busy. Was this information helpful? No (0) Yes (0)
Via.com / Flightraja Travels customer support has been notified about the posted complaint.
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kousik07

Jun 29, 2020

Not resovled yet

Via.com / Flightraja Travels Customer Care

from Noida, Uttar Pradesh

Mar 24, 2021

Verified Support

The refund is processed to the same mode of payment
Kindly check with the concerned bank.

1. 20/05 17:34 - Capture - Amount: 4813 - Transaction id: [protected] - Transaction Successful(TRANSACTION SUCCESSFUL)
2. 08/10 11:12 - XXXX-XXXX-XXXX-007 - Refund - Amount: 339 - Transaction id: [protected] - Transaction Successful(TRANSACTION SUCCESSFUL)
3. 16/12 08:31 - XXXX-XXXX-XXXX-007 - Refund - Amount: 1196 - Transaction id:[protected] Transaction Successful(TRANSACTION SUCCESSFUL)
4. 16/12 08:31 - XXXX-XXXX-XXXX-007 - Refund - Amount: 3008 - Transaction id:[protected] Transaction Successful(TRANSACTION SUCCESSFUL)